01 Data controller
The party responsible for the processing of personal data collected on primesignal.io is:
02 Data we collect
We collect the following categories of data:
- First and last name
- Email address
- Phone number
- Information about your professional activity (current revenue, target revenue, sector)
- Pages visited and time spent
- Traffic source (origin of the click)
- Browser and device type
- Anonymized IP address
- Interactions with buttons and forms
- History of our calls (diagnostic notes)
- Content of our email exchanges
03 Purposes of processing
Your data is processed for the following purposes:
| Purpose | Legal basis |
|---|---|
| Organizing and following up the free strategy call | Performance of pre-contractual measures |
| Commercial communication and prospect follow-up | Consent / Legitimate interest |
| Optimizing and measuring advertising campaigns | Consent (Meta Pixel) |
| Statistical analysis of the site | Legitimate interest |
| Compliance with legal and tax obligations | Legal obligation |
04 Retention periods
We keep your data for the following periods, after which we delete or anonymize it:
- Active contact data (prospects/clients): 3 years from the last exchange
- Navigation data (cookies, Pixel): 13 months maximum
- Contractual data (signed clients): 10 years in accordance with accounting obligations
- Data generated during exchanges: 3 years from the last contact
05 Sharing and recipients
We never sell your personal data. It may be shared with our technical providers strictly within the scope of our services:
- Meta Platforms Inc. (Facebook/Instagram) — delivery and optimization of our advertising campaigns via the Pixel
- Calendly LLC (Atlanta, GA, USA) — appointment scheduling
- HighLevel Inc. (Dallas, TX, USA) — website hosting
- Google LLC — analytics services (if enabled)
- Our internal team — commercial follow-up and support
Some of these providers are located outside the European Union. Such transfers are governed by the European Commission's Standard Contractual Clauses and by the transfer mechanisms authorized under the GDPR.
06 Meta Pixel and advertising cookies
The Meta Pixel is installed on this site to:
- Measure the effectiveness of our advertising campaigns
- Create custom audiences to target similar profiles
- Optimize the delivery of our ads to relevant people
- Track conversions (Calendly bookings)
This site is not affiliated with Meta Platforms Inc. We simply use their advertising tools as an advertiser. You can opt out of this tracking via your browser preferences or directly from the advertising settings of your Facebook/Instagram account.
07 Your rights (GDPR)
In accordance with the General Data Protection Regulation, you have the following rights over your personal data:
Right of access
Obtain a copy of all the data we hold about you.
Right to rectification
Correct any inaccurate or incomplete data about you.
Right to erasure
Request deletion of your data (the "right to be forgotten").
Right to restriction
Temporarily restrict the processing of your data.
Right to portability
Retrieve your data in a structured, reusable format.
Right to object
Object to the processing of your data on legitimate grounds.
To exercise these rights, write to us at [email protected]. We will respond within a maximum of 30 days. If you believe your rights are not being respected, you may lodge a complaint with the CNIL (the French Data Protection Authority): www.cnil.fr.
08 Cookie management
Our site uses several types of cookies:
- Essential cookies: required for the site to function (cannot be disabled)
- Audience measurement cookies: to understand how visitors use the site
- Advertising cookies (Meta Pixel): to optimize our campaigns
You can configure or delete cookies at any time via your browser preferences. Note: refusing certain cookies may limit the site's functionality.
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy
- Edge: Settings → Privacy, search, and services
09 Data security
We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, disclosure, alteration, or destruction:
- Secure HTTPS connection across the entire site
- Access to data restricted to our team only
- Certified, GDPR-compliant technical providers
- Strong authentication for access to management tools
10 Changes to this policy
This privacy policy may be amended at any time to reflect changes in our services, in legislation, or in our practices. The date of the last update is shown at the top of this page.
In the event of a substantial change, we will inform you by email (if you are in our database) or via a visible notification on the site.
11 Contact
For any question, request, or complaint relating to your personal data or to this policy:
Email: [email protected]
Recommended subject line: "GDPR — [nature of your request]"
We commit to processing your request within a maximum of 30 days.